24/7 Support Available

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Multiple channels for quick resolutions on admissions, batches, doubts, and feedback. Reach us via chat, email, phone, or visit any of our 5 Mumbai centers.

Live Chat

9 AM - 10 PM Daily

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Call Us

9 AM - 8 PM

+91 9769 255 355

Email

24/7 via inquiry

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Visit Us

5+ Locations

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Need Immediate Assistance?

Our support team is available to help you with any queries regarding admissions, course selection, fee structure, or general inquiries.

Frequently Asked Questions

Find instant answers to 50+ common queries on admissions, fees, classes, and technical support

Admissions

Batch timings vary by class and location. Morning batches: 7-9 AM, Evening batches: 5-7 PM, Weekend batches: 10 AM-2 PM. Contact your preferred center to confirm specific schedules.

Yes, we offer a free demo class for all new students. You can register for a demo class through our website or by visiting any of our centers.

Scholarships are awarded based on academic merit, entrance test performance, and financial need. Students scoring above 85% in previous exams are eligible for merit-based scholarships.

Fees & Refunds

We offer a full refund if cancellation is requested within 7 days of enrollment and before attending 2 classes. After that, refunds are prorated based on classes attended.

Yes, we offer flexible installment options. You can pay in 2, 3, or 4 installments depending on the course duration. No additional charges for installment payments.

Classes & Resources

All recorded lectures are available on our student portal. Simply log in with your credentials and navigate to the "Recordings" section to access past lectures.

Yes, you can switch between any of our 5 centers based on your convenience. Please inform the administration at least 3 days before making the switch.

Technical Support

Try resetting your password using the "Forgot Password" link. If the issue persists, contact our technical support team at support@example.com or call our helpline.

Study materials can be downloaded from the "Resources" section in your student portal. Click on the download icon next to each material to save it to your device.

Didn't Find Your Answer?

Our support team is ready to help with your specific query. Start a live chat or schedule a callback.

Real-Time Support

Live Chat Support

Get instant help from our support agents (9 AM-9 PM) or AI bot available 24/7 for enrollment queries, doubts, or technical issues.

Human Agents: 9 AM - 9 PM

Real-time assistance from trained support staff

AI Bot: 24/7 Available

Instant answers to common questions anytime

Personalized Help

Integrates with student dashboard for context

Multi-topic Support

Enrollment, academics, tech issues - all covered

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Email & Phone Support

Reach us via email or phone with guaranteed 24-hour response time

Email Support

For Admissions & Enrollment

admin@edunationacademy.co.in

For Academic Queries & Doubts

admin@edunationacademy.co.in

For Feedback & Suggestions

admin@edunationacademy.co.in
Response within 24 hours guaranteed

Phone Support

Kurla West (Main)

+91 98765 43210

Dadar West

+91 98765 43211

Parent Helpline

+91 98765 43220

Operating Hours

Monday - Saturday: 7:00 AM - 8:00 PM

We Value Your Feedback

Share Your Experience

Help us improve ArjunaLakshya programs by sharing detailed feedback on faculty, batches, or resources. Your suggestions shape our future.

Rate faculty teaching quality
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Feedback on facilities

Monthly Reviews

Your feedback is reviewed monthly and key insights are shared in our newsletters to drive continuous improvement.

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Our Branches

Visit any of our 5+ conveniently located centers across Mumbai with complete address and timing details

Main

Kurla

2nd & 3rd Floor, Pinky Apartment, CST Road, next to Anjuman Islam High School, Ambedkar Nagar, Kurla West, Kurla, Mumbai, Maharashtra 400070
7:30am to 9:30pm
Get Directions

Halav Pool

Shop No.7, Ground Floor, Hamid House, Halav Pool, Masrani Ln, opp. Masrani Estate, Kurla West
12:00pm to 9:00pm
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Kalina

Ground Floor, Golden Baby, 2, Sundar Nagar, Road, near Sundar Nagar Garden, Kolivery Village, Vidya Nagari, Kalina, Santacruz East, Mumbai, Maharashtra 400098
7:30am to 9:30pm
Get Directions

Vikhroli

Shop No.2, Milan Shopping Centre, Station Rd, opp. Smart Zone, near Lata Book Store, Ramwadi, Kala Ghoda, Vikhroli, Mumbai, Maharashtra 400083
12:00pm to 9:00pm
Get Directions

Vakola

29/225, Delta Cottage, New Anand Nagar Rd, behind Vakola Police station, Vakola, Santacruz E, Mumbai, Maharashtra 400055
7:30am to 9:30pm
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Dadar

First Floor, Vidharbha Vaibhav Mandir Trust Building, Near Kabutar khana, Dadar West, Dadar, Mumbai, Maharashtra 400028
12:00pm to 9:00pm
Get Directions

Mumbai Central

Office No . 106/107, Navjeevan Society , Building No.1,First Floor,Opp bharat petrol pump,mumbai central-400 008
12:00pm to 9:00pm
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Interactive Branch Locator

View all our centers on an interactive map, get directions, and find the nearest Edunation Academy to you.

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Trackable Support

Support Ticket System

Create trackable tickets for complex issues like payment disputes, material access problems, or technical glitches. Get priority support with real-time status updates.

Trackable Tickets

Unique ticket ID for each issue with full history

Status Updates

Email & SMS notifications at every stage

Priority for Enrolled

Students get faster resolution times

Resolution Timeline

Average 48-72 hour turnaround for complex issues

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Dedicated Parent Helpline

Exclusive support line for parents to discuss attendance, progress reports, and counseling queries. Weekly seminars announced here with easy RSVP.

Parent Helpline Number

+91 9769 255 355
Monday - Saturday: 10 AM - 6 PM
RSVP for Seminar

What Parents Can Ask About:

Real-time attendance tracking
Detailed progress reports & analytics
Career counseling sessions
Batch performance comparisons
Parent-teacher meeting schedules
Student behavior & engagement feedback

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Connect via social media for updates, join WhatsApp groups per batch, and Telegram channels for doubt sharing

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WhatsApp Chats

Join batch-specific WhatsApp groups for daily updates, assignment reminders, and quick communication with faculty.

Class 10 - CBSE Batch
Class 12 - JEE Preparation
NEET Aspirants Group
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